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FAQs

What are the shipping times for your products?
We take 2-4 days to process your order and then 2-5 weeks to deliver it to you.

Do you deliver to Internationally?
Yes, absolutely. We deliver all over the world.

Where do we ship our product from?
Our international warehouse is located in China.

Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information.

I am missing some of the items in my order, what is going on?
Our items are shipped separately depending on your order. If your order contains items from two warehouses, it will be two shipments. The rest of the shipment will arrive shortly.

Where are you located?
We are located in Constanta, Romania.

I have not received my order yet. What is taking so long?
We apologize for the delay. Sometimes International Shipping can take longer due to customs clearance. You can track your order and see where it's at right now.

Do you have a refund policy?
We try our best to resolve any issues customers have with their products online but if you want a refund for your products then we can do that if done within 30 days from the date of purchase. 

Need help with anything?

Contact us at 

Email: Saleemyassin4@hotmail.com

Phone: 0040734384454   (8:00-16:00)

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